Privacy Policy
Summary
In short, we collect information for the following purposes:
To help us understand how the site is being used, so that we can make it better for you
To provide deals and discounts for our subscribed users
If you opt in, to send you updates about what Tech N Brain Technology Repair is up to
We do not use information that we store to target advertisements.
We also do not share your information with third party companies, except where necessary to provide the services, as explained in section (3).
1. Definitions
This Privacy Policy covers how Tech N Brain Technology Repair (“we” or “us”) collects information when you interact with websites, apps or other products (collectively, the “services”) that we operate, except those Services which provide a separate Privacy Policy.
For the purpose of this document, “Staff Member” refers to any employee of Linus Media Group Inc, and its subsidiaries or related companies, as well as any authorized forum moderator or administrator.
2. Information We Collect
Information You Provide
Information provided to create your account, including your email address and username, is required to be able to provide you with the services associated with an account. For example, we require an email address so that we can send password reset emails.
If you give us consent to do so, we may also use your email address to send marketing emails, such as notifying you of a new service or deals and discounts. You can update your username and email address in your account settings.
Information provided when purchasing goods or services from us, such as your legal name and billing address, may be shared with third party payment processors such as PayPal to facilitate your transaction, and will be used according to the privacy policy of that payment provider. We also store this information to provide you with the goods or services if required, and to simplify the checkout process for you in future.
Information We Collect Automatically
Information about the requests that you make, such as the requested URL and the referring URL, including query strings but excluding request bodies. This information is only accessible to authorized staff members, and is used for troubleshooting, identifying abuse and improving the site. Unless we need to keep an excerpt of the data to debug an issue further or to help us track down or eliminate abuse of the services, we delete these logs within 30 days.
Information about your browser, such as IP addresses and user agent strings. If you are not logged into the site, this information is held in the same way as the information about requests that you make. For logged in members, we additionally store information about the IP addresses and browsers that you use for the purpose of identifying users who are violating our Terms of Service, such as by creating additional accounts after having been banned from the site.
Location information, derived from your IP address, may be used to personalize your experience, such as by allowing us to pre-fill the country field during the checkout process.
Information from Cookies, such as the account that you are currently logged into or your timezone, is used to personalize your experience on the site. You can get more information about the cookies that we use, and how to opt out, in our Cookie Policy.
Information We Receive From Other Sources
Information received when you sign in with a third party service is specified by the third party when you connect your account, but may include your email address and name. Your email address is used as described in information provided to create your account, while your name, if available to us, is used to automatically fill in the username field.
3. Information We Share
We do not sell, trade or rent your information to any third parties. However, in order to provide our services we have to share some of that information with third parties.
We may also share information with subsidiaries or related companies of Tech N Brain Technology Repair, in accordance with this privacy policy.
If you consent, some information may also be disclosed to third party services that you connect with your customer account. The information that will be shared with the third party service will be clearly displayed on the consent dialog.
We reserve the right to share information that we collect with the appropriate law enforcement agencies, if we in good faith believe we are under legal obligation to do so or if we have reason to believe that failing to do so would endanger life or risk serious bodily harm. We may also share limited information, such as IP addresses, timestamps and post content, with the abuse contact associated with an IP address, or another party that we reasonably believe should be notified, in the event of abuse of our services or violations of local or United States law.
4. Third Party Content
This site may contain embedded content from other services, including (without limitation) YouTube, Twitter, Instagram, and Facebook. We do not share data with these services, but they may collect additional information about you, such as the videos that you watch which are embedded on this site but provided by their service. The data that they collect is governed by their respective privacy policies, and is not covered by this policy.
We use Google Analytics to help us analyze the use of our services, so that we can make them better. This information is stored in accordance with Google’s Privacy Policy. You can opt out of tracking by Google Analytics by installing their opt-out browser add-on.
To protect against spam, we may use Google’s reCAPTCHA to check whether you are a bot. Google may store cookies and usage data, in accordance with their Privacy Policy.
5. Governing Laws
We are based in the United States, and your data is stored on our server in the United States, in accordance with United States data protection laws.
6. Upon Quote Acceptance
Upon quote acceptance we will receive the device and run diagnostics, after diagnostics are done we will issue you an invoice to begin repairs. You have 30 days from the invoice issue date to make payment or else we will assume you forfeit the electronic device.
7. Requesting Your Information
If you would like to request all of the information associated with your account for data portability, please contact customer support.
The privacy policy was last updated December 11, 2023.